Technology Concepts Group International (“TCGi,” “Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit technologyconcepts.com and when you use our products and services (collectively, the “Services”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use the Services. This may include:

• Personal Identification Information: Name, email address, phone number, company, job title, and similar identifiers.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, device identifiers, and diagnostic data.
• Usage Data: Pages viewed, links clicked, referring/exit pages, time and date of visits, and other interactions with the Services.
• Marketing & Communications Data: Preferences for receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services.
• Improve, personalize, and expand the Services and user experience.
• Understand and analyze usage, performance, and trends.
• Develop new products, features, and functionality.
• Communicate with you (including customer service, updates, security alerts, and marketing consistent with your preferences).
• Comply with legal obligations, enforce our terms, and protect the integrity and security of the Services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Vendors and contractors who process data on our behalf to operate, secure, or improve the Services (subject to confidentiality and appropriate data protection obligations).
• Legal & Compliance: When required by law or to protect our rights, users, or others (e.g., to comply with a subpoena or similar legal process).
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, sale of assets, or transition of service to another provider, subject to continued protection of your information.

We may share aggregated or de-identified data that cannot reasonably be used to identify you.

4. SMS Privacy

If you provide your mobile number and opt in to receive text messages, we will process your information to deliver SMS communications such as appointment reminders, order alerts and confirmations, account notifications, service updates, and customer support messages.

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP. For assistance, text HELP or visit technologyconcepts.com.
• We do not share, sell, or rent SMS consent or phone numbers to third parties.

For program-specific terms, please see our standalone SMS Terms & Conditions.

5. Data Security

We employ administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. Subject to applicable law, these may include the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete personal data.
• Erase your personal data in certain circumstances.
• Restrict or object to certain processing.
• Port your data to another organization, where technically feasible.

To exercise these rights, contact us using the details in the Contact Us section below. We may take steps to verify your identity before fulfilling your request.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: